Frequently Asked Questions
Looking for the right long-term care or retirement residence for you or a loved one? Here is a list of questions to help you get started:
- Is the environment a good fit? Do the residents look happy and well cared for?
- Is the Residence located somewhere that is convenient for family and friends to visit?
- Is private transportation available? Is public transportation easily accessible?
- Are visiting hours flexible?
- What are the visitation rules? What procedures are required when leaving the Residence?
- Are there engaging activities or events to participate in?
- Are family members involved in the process of planning a resident’s care?
- Does the residence support a Family Council?
- Is the Residence able to accommodate your religious, cultural, or dietary needs?
- What meal-planning options are available? (Ie. Menu, access to dining areas, mealtimes)
- Can you prepare your own food?
- Can you arrange a visit to the Residence to sample their menu?
- What are the specific policies and procedures that may affect your lifestyle? (Ie. Smoking, alcoholic beverages)
- Is it possible to continue to receive care from your primary healthcare physician?
- Does the Residence have access to specific tools and services you need? (Ie. Oxygen, scooter, electric wheelchair)
- What personal belongings are permitted at the Residence? Can you furnish your own living area?
- Are there measures in place to safeguard valuables and personal belongings?
- What billing options are available?
- What additional charges can be expected? (Ie. Personal needs and services)
- Has the Residence received accreditation?
