As Omni Quality Living celebrates 50 years of excellence in long-term care, we’re reflecting on the values that have shaped our homes and guided our team members for half a century. One of those core values, integrity, is the foundation of trust between our team members, residents, and their families. It’s a guiding principle and stands at the heart of everything we do.
Integrity refers to the quality of being honest, having strong moral principles, and being consistently ethical in one’s actions, even when no one is watching. It involves a sense of doing what is right, fair, and transparent. Making decisions that are in the best interest of others, particularly in environments where trust is paramount, such as healthcare.
Integrity is fundamental to resident care, team dynamics, and the broader organizational culture. It encompasses honesty, accountability, transparency, and adherence to ethical standards. Healthcare professionals with integrity can be trusted to provide the best care, maintain patient confidentiality, and act responsibly, ensuring resident safety and upholding a high standard of values.



Key Elements of Integrity at Omni
Honesty and Transparency
- Providing clear, truthful, and accurate information to residents, families, and colleagues.
- Promptly disclosing mistakes or errors and taking responsibility to correct them.
Accountability
- Owning one’s actions and decisions, even when challenges arise.
- Admitting when things go wrong and learning from the experience to improve care and teamwork.
Confidentiality
- Respecting the privacy of our residents and protecting their personal health information.
- Ensuring that sensitive data is only shared with authorized individuals for the right reasons.
Ethical Decision-Making
- Aligning all decisions with ethical standards, professional codes of conduct, and the best interests of the resident.
- Considering how choices affect not just individuals, but families and fellow care providers.
Fairness and Respect for All
- Treating every person with equal dignity and respect, regardless of background or circumstance.
- Promoting fairness in how care, resources, and attention are provided across our homes.
In long-term care settings, where residents often rely on others for support, integrity is what builds trust and creates a safe, respectful environment. It’s what assures families that their loved ones are not just receiving care, but are being seen, heard, and valued every single day.
As we celebrate 50 years of service at Omni, integrity remains one of the pillars that has shaped our journey and continues to guide our future. It’s something we strive to demonstrate in every action, decision, and relationship. It’s what helps turn our residences into communities, and our care into something truly meaningful.